The Bottom Line on Returns:
- Most importantly, we want you to be happy with your purchase, and we would like to be the place you think of first when you think of quality historical leather goods.
- If you have any problems with goods purchased from us, first please contact us by phone 423-GOSKAPA (467-5272), or email us at firstname.lastname@example.org. We are available at most any time.
- Most items may be returned within 30 days of delivery (if returned in saleable condition), for an exchange or a refund (less shipping charges if applicable).
Regarding Free Shipping Promotions:
We offer Free Shipping on sales that will ship to the US ‘lower 48’ (continental domestic). Returns will be refunded the full amount less our actual outbound shipping cost.
*Any item that has a defect in quality or workmanship will not be held subject to the shipping discount, and will be issued a full refund if returned within 30 days of purchase
**If an item you're returning will not make it back to us within 30 days of the date of delivery, please contact us to determine if we can issue a full refund.